In this part of the talk (1:47-2:27), you will hear about the first part of the formula. Watch to decide if these statements are true or false:
1. The first part of the feedback formula starts with a yes/no question. 2. At this stage, you only have to be short. 3. This stage tricks the brain into feeling happy. 4. People who are receiving feedback can decide how to answer the question.
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