How to Embrace Emotions at Work — Details
How to Embrace Emotions at Work
Listening Comprehension — Details
Watch the video again and complete the notes with no more than three words in each gap.
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Question 1 of 12
1. Question
A pervasive myth…
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Emotions don’t belong at work. means being stoic, cold.
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Question 2 of 12
2. Question
Research shows…
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When colleagues are more human, show emotions, we them more.
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Question 3 of 12
3. Question
However…
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Sharing builds trust.
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Question 4 of 12
4. Question
Emotional expression:
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a wide
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Question 5 of 12
5. Question
Finding a balance…
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One side: over-emoters
Other side: under-emoters
Balance:
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Question 6 of 12
6. Question
Four ways to start:
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- Flag your feelings. Bad moods are . If it’s nothing to do with work, just point out that you are having a
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Question 7 of 12
7. Question
Four ways to start:
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2. If it is work related, try to understand the need . Try to take positive action to deal with it.
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Question 8 of 12
8. Question
Four ways to start:
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3. If you want to share your feelings, see it from the other person’s point of view. If what you want to say will help them to and feel more supported, then share. If not, don’t.
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Question 9 of 12
9. Question
Four ways to start:
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4. Try to understand how people in the office are feeling and provide . Acknowledge the efforts of others and show .
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Question 10 of 12
10. Question
Remember the question in the warm-up exercise: How was your weekend? There were examples of three different responses. The first response was:
“It was good thanks. And yours?”
This person is…
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Question 11 of 12
11. Question
Remember the question in the warm-up exercise: How was your weekend? There were examples of three different responses. The first response was:
“It was great thanks! We took the kids swimming, which they loved! You know the new swimming pool in the center of town? Then we watched this silly Ben Stiller film that always makes me laugh and ate pizza. Yesterday, we just caught up on sleep and went for a walk. How about you?”
This person is…
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Question 12 of 12
12. Question
Remember the question in the warm-up exercise: How was your weekend? There were examples of three different responses. The first response was:
“It was OK, I guess. We went to this new Mexican restaurant near us, and I had the nachos. I don’t know what was in them, but it gave me really bad gas. My wife told me we should have gone to the Italian place so had no sympathy. But Italian food always gives me heartburn.”
This person is…
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