Decide if the statements are true, false or not given. Then, look at the transcript excerpt to find key vocabulary.
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The first part of the feedback formula starts with a yes/no question.
At this stage, you only have to be short.
This stage tricks the brain into feeling happy.
People who are receiving feedback can decide how to answer the question.
Look at the following transcript excerpt…
This micro-yes question does two things for you. First of all, it’s going to be a pacing tool. It lets the other person know that feedback is about to be given. And the second thing it does is it creates a moment of buy-in. I can say yes or no to that yes or no question. And with that, I get a feeling of autonomy.
… and find a word which means support for an idea or plan
support for an idea or plan:
Look at the following transcript excerpt…
This micro-yes question does two things for you. First of all, it’s going to be a pacing tool. It lets the other person know that feedback is about to be given. And the second thing it does is it creates a moment of buy-in. I can say yes or no to that yes or no question. And with that, I get a feeling of autonomy.
… and find a word which means independence and the ability to make choices
independence and the ability to make choices: