Listen: How We React to Feedback

How we react to feedback

In this part of the talk, you will hear about why some feedback isn’t brain-friendly. Watch to find the answers to these questions:

  • What two types of feedback-givers are there? Why are both of these types of feedback a problem?
  • When people receive feedback, how does the amygdala (a part of the brain) respond?
  • The speaker has done some research to improve how people give feedback. How did she find people for her research?
  • How many parts does the speaker’s feedback formula have?

Following is an excerpt from the transcript. Use the context (and a dictionary if necessary) to understand the highlighted language. Then choose the best definition from the options provided.

… the feedback giver then starts to … add more ums and uhs and justifications, and the whole thing gets wonky really fast.

  1. Turns into an argument
  2. Generally goes wrong
  3. Becomes very unclear

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