Warm-Up

Warm-Up

• Do you ever give or receive feedback as part of your job? Describe how this happens.

• How do you feel about giving and receiving work-related feedback?

• Aside from work, can you think of other times when you give or receive feedback?

• When people receive feedback, they sometimes become defensive.
  • Can you describe a time when someone became defensive?
  • What causes a person to react defensively?
  • Is it possible to prevent this type of reaction? If so, how? If not, why not?