Watching for Detail (Introduction)

Watching for Detail (Introduction)

Now watch the introduction again and make notes about how companies with a lot of happy employees perform, compared with companies whose employees are generally not happy. Make notes of the language that the speaker uses when making these comparisons.

Then, practice answering the following questions by speaking out loud, using some of the same language that the speaker uses.

• In terms of the following three metrics, how do companies with happy employees compare with companies where the employees are not so happy?
  • Revenue Growth
  • The Stock Market
  • Employee Turnover

• In your opinion, how important is it for a company to have happy workers?

• Are there other metrics that companies can use to measure the effect of happiness in the workplace?