Watching for Detail (Part 3)

Watching for Detail (Part 3)

Part 3 of the talk is about how listening to employees increases their happiness. Watch and answer the questions below. Explain your answers in detail, as if you were speaking to someone who has not watched the video. Use the key vocabulary, if possible. Speak out loud to get the best practice.

• What two common behaviors do we need to replace?

• If someone is practicing good listening, what might they do after the other person has finished speaking?